Privacy Policy

Who this applies to

This policy applies to visitors and users of our public website and related features (for example contact forms or newsletter sign-up, if offered). If you follow links to third-party operators or advertisers, their privacy notices apply to what happens on their sites or apps.

Information we may collect

Depending on how you use the site, we may process:

• Technical and usage data — such as IP address (often truncated or pseudonymised), approximate location derived from IP, browser type and version, device type, operating system, referring URL, pages viewed, timestamps, and diagnostic data that helps us keep the site secure and improve performance.
• Cookies and similar technologies — small files or storage on your device; see Cookies below.
• Information you send us — for example name, email address, and message content if you use a contact or feedback form, or details you choose to include in correspondence.
• Preferences — such as language or cookie choices, where you use controls we provide.

We do not ask you to upload identity documents for browsing the site. Please do not send sensitive categories of data (for example full payment card numbers, government ID images, or health information) unless we explicitly request them for a defined purpose.

Purposes and legal bases (EEA / UK readers)

Where the GDPR or UK GDPR applies, we rely on one or more of the following legal bases, as appropriate:

• Legitimate interests — operating, securing, and improving the website; understanding aggregated usage; preventing fraud and abuse; enforcing our Terms of Use; and documenting commercial disclosures consistent with our Editorial Policy.
• Consent — where required for non-essential cookies or similar technologies, or for specific optional communications (for example marketing emails if we offer them and you opt in).
• Contract — if we need certain information to respond to a request you make or to provide a service you have asked for.
• Legal obligation — where we must retain or disclose information to comply with law or competent authority requests.

If you are outside those regions, we still apply similar principles where practicable and honour rights granted by applicable local law.

Cookies and similar technologies

We may use cookies, local storage, pixels, or scripts from us or from service providers to remember settings, measure traffic, reduce repeated prompts, and (where you consent) support analytics or advertising measurement. You can control many cookies through your browser settings; blocking essential cookies may affect how parts of the site work.

Where we use a consent banner or tool, your choices are stored so we can respect them on later visits. Essential cookies needed for security or basic functionality may not require consent under applicable law.

Analytics and performance

We may use privacy-oriented or industry-standard analytics to understand how pages perform in aggregate (for example which sections are read most often). We aim to configure such tools to reduce unnecessary personal data collection and, where feasible, to use aggregation or pseudonymisation.

Sharing and processors

We use trusted service providers to host the site, send email, analyse logs, or provide security and content delivery. They process data on our instructions and under contractual obligations appropriate to the service (including confidentiality and security measures).

We may disclose information if we believe in good faith that disclosure is required by law, court order, or legal process, or to protect the rights, property, or safety of our users, the public, or Casino.Select.

International transfers

Our servers or providers may be located in countries other than yours. Where required, we use appropriate safeguards (such as standard contractual clauses approved by regulators) for transfers of personal data from the EEA, UK, or Switzerland.

Retention

We keep information only as long as needed for the purposes described in this policy, including legal, accounting, or reporting requirements. Server logs and analytics may be retained for shorter rolling periods; messages you send via contact forms may be kept long enough to respond and handle follow-up, unless a longer period is required by law.

Security

We implement technical and organisational measures appropriate to the nature of the data and the risks involved. No method of transmission over the Internet is completely secure; we encourage you to use updated browsers and to be cautious with links and attachments.

Your rights

Depending on where you live, you may have the right to:

• Access a copy of the personal data we hold about you;
• Correct inaccurate data;
• Delete data in certain circumstances;
• Restrict or object to certain processing;
• Withdraw consent where processing is based on consent (without affecting the lawfulness of processing before withdrawal);
• Data portability, where applicable;
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us via our Contact page. We may need to verify your identity before responding. You will not usually have to pay a fee, but we may charge a reasonable fee or refuse manifestly unfounded or excessive requests as permitted by law.

Children

The site is not directed at children. We do not knowingly collect personal information from anyone under the minimum legal age for gambling-related content in their jurisdiction. If you believe we have collected such information, please contact us and we will take steps to delete it where appropriate.

Responsible gambling

For safer-play information and independent help resources, see our Responsible Gaming page.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. If changes are material, we may provide additional notice (for example a banner on the site) where required by law.